The QA 
AI Project 

AI is rapidly reshaping how public sector services operate — from data analysis to decision support. 

At QA, we’re setting out on a new journey to explore how AI can responsibly enhance efficiency, insight, and collaboration across our QA360 Case Management platforms.

Our goal isn’t to replace people — it’s to empower professionals with smarter tools that save time, improve accuracy, and support better outcomes.

Our Focus Areas

We’re currently researching and developing AI applications in key areas, including: Predictive Insights: Helping identify trends and risks earlier in the process. Smart Automation: Reducing manual data entry and routine administrative tasks. Enhanced Quality Assurance: Detecting data anomalies and missed deadlines automatically. Natural Language Support: Exploring how conversational tools can make reporting and workflow navigation faster. Outcome Reporting: Using AI-driven analytics to support service evaluation and performance improvement.

Our Approach

We’re taking a responsible innovation approach — ensuring all AI use remains: Ethical and transparent Explainable and auditable Compliant with GDPR and public sector data governance Driven by real user needs, co-designed with practitioners and service leads

Get Involved

We’re inviting local authorities, ICBs, and other partners to join us in shaping the future of AI within public sector case management.
If you’re interested in contributing to early discussions, pilots, or shared learning opportunities, we’d love to hear from you.

Register Your Interest

Please complete the short enquiry form below and a member of our team will be in touch.


By submitting your details you are giving permission for QAPlus LTD to contact you in regard to the QA AI project.

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