Mobile-first and accessible

Access and manage cases on the go with a responsive design that works seamlessly across mobile, tablet, and desktop.

 

Complete case visibility

View all case activity in one place, with detailed timelines, notes, attachments, and status updates.

 

Integrated communication

Manage emails and messages directly within each case, ensuring all communication is tracked and accessible.

 

Location-aware case management

Use interactive maps and heatmaps to visualise issues and identify trends across wards and areas.

 

Efficient workflows and case tracking

Track cases through clear statuses with structured workflows that improve consistency and accountability.

 

Action-focused reporting

Gain insight into workloads, priorities, and performance with dynamic dashboards and drill-down reporting.

 

Built for councillors and officers

Designed to support both front-line engagement and back-office operations in a single platform.

 

Connected and scalable platform

Replace fragmented tools and spreadsheets with one connected system that scales with your organisation.