NHS Continuing Care Software Built for Real-World Delivery
A configurable platform designed specifically for CHC and All Age Continuing Care — supporting the full patient journey from referral through to ongoing care and funding.
Improve visibility, reduce admin, and make faster, more consistent decisions across your service.
Continuing Care services are under increasing pressure
CHC and All Age Continuing Care teams are managing complex, high-volume caseloads while meeting strict compliance requirements and increasing reporting demands.
Many services are still reliant on fragmented systems, manual processes, and workarounds — making it difficult to maintain visibility, consistency, and control.
This often leads to:
- High levels of manual admin and duplicated effort
- Slow CHC processes and delays in decision-making
- Limited visibility of where cases are up to
- Inconsistent DST assessments and outcomes
- Difficulty tracking the full patient journey
- Poor reporting for ICB oversight and performance management
- Compliance pressure with incomplete audit trails
- Disconnected systems, spreadsheets, and emails
- Limited visibility of PHB spend and financial tracking
From referral and assessment through to panel decisions, care delivery, and ongoing reviews — bringing everything into one place.
This enables teams to work more efficiently, improves visibility across services, and supports better, more consistent decision making.
Designed for how Continuing Care actually works
Purpose-built CHC and AACC workflows
Structured workflows aligned to real NHS processes — not generic case management forced to fit.
CHC Pathway Intelligence
Turn historical CHC data into actionable insight. Connect Checklist, DST, eligibility, funding, package and review information to understand previous pathways, identify comparable cases and support more informed commissioning decisions.
End-to-end patient journey visibility
Track every stage from checklist and DST through to panel, care delivery, and review in one connected system.
Faster, more consistent decision making
Guided workflows and clear status tracking reduce delays and improve consistency across teams.
Strong audit and compliance tracking
Every action is recorded, timestamped, and fully traceable — supporting defensible decision making.
Structured DST assessments
Improve quality and consistency with guided assessment workflows and structured data capture.
Reporting, benchmarking and pathway intelligence
Go beyond standard reporting with connected insights across referrals, assessments, decisions, funding and reviews, helping ICBs understand pathway performance, changing need, cost variation and service trends.
Configurable to local processes
Adapt workflows to reflect local ICB requirements without the need for complex development.
Modern, user-friendly design
A simpler, more intuitive experience compared to legacy systems — reducing training time and improving adoption.
Improve performance across your Continuing Care service
QA360 NHS Services is designed to reduce pressure on teams, improve visibility, and support better decision making across services.
Reduce administrative workload and duplication
Speed up CHC processes and decision timelines
Improve visibility across cases and caseloads
Increase consistency in DST assessments and outcomes
Strengthen audit trails and compliance
Improve reporting for ICB oversight and performance management
Gain better control and visibility of PHB spend
Enable teams to focus on delivering care rather than managing systems
From case management to pathway intelligence
QA360 doesn't just capture activity across the CHC pathway.
By connecting information from referral and Checklist through DST, decision, funding, care package and review, the platform creates a longitudinal view of both the individual and the wider service.
Pathway Intelligence
Understand what happened historically to people presenting with comparable needs.
Cost Intelligence
Use comparable historical care packages and costs to support evidence-based commissioning and value-for-money discussions.
Individual Intelligence
See how an individual's assessed needs, funding and care arrangements have changed over time.
Service Intelligence
Identify trends, variation, pathway performance and opportunities for service improvement across teams, localities and providers.
Everything you need to manage Continuing Care services
Supports the full lifecycle of Continuing Care — from referral and assessment through to ongoing care, funding, and review — all within a single, connected system.
Continuing Healthcare (CHC) management
All Age Continuing Care (AACC) workflows
Checklists and referral management
Decision Support Tools (DST) and assessments
End-to-end case management
Reviews and reassessments
Panel management and decision tracking
Personal Health Budget (PHB) management
PHB finance tracking and spend oversight
Provider management and placements
Workflow and task management
Document management
Reporting and dashboards
Full audit and compliance tracking
SPINE Interface Validating Data
All Age Continuing Care Data Set Reporting
It is designed in collaboration with commissioners, operational teams, and clinicians — ensuring it reflects real-world processes and supports the demands of modern ICBs.
With a strong focus on usability, auditability, and performance, QA360 provides a modern, flexible alternative to legacy systems.