NHS Continuing Care Software Built for Real-World Delivery

A configurable platform designed specifically for CHC and All Age Continuing Care — supporting the full patient journey from referral through to ongoing care and funding.

Improve visibility, reduce admin, and make faster, more consistent decisions across your service.

Continuing Care services are under increasing pressure

CHC and All Age Continuing Care teams are managing complex, high-volume caseloads while meeting strict compliance requirements and increasing reporting demands.

Many services are still reliant on fragmented systems, manual processes, and workarounds — making it difficult to maintain visibility, consistency, and control.

This often leads to:

  • High levels of manual admin and duplicated effort
  • Slow CHC processes and delays in decision-making
  • Limited visibility of where cases are up to
  • Inconsistent DST assessments and outcomes
  • Difficulty tracking the full patient journey
  • Poor reporting for ICB oversight and performance management
  • Compliance pressure with incomplete audit trails
  • Disconnected systems, spreadsheets, and emails
  • Limited visibility of PHB spend and financial tracking
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A connected, end-to-end approach to Continuing Care
QA360 provides a single, configurable platform designed specifically for CHC and AACC workflows.It supports the full lifecycle of Continuing Care. 

From referral and assessment through to panel decisions, care delivery, and ongoing reviews — bringing everything into one place.

This enables teams to work more efficiently, improves visibility across services, and supports better, more consistent decision making.

Designed for how Continuing Care actually works

 

Purpose-built CHC and AACC workflows

Structured workflows aligned to real NHS processes — not generic case management forced to fit.

 

End-to-end patient journey visibility

Track every stage from checklist and DST through to panel, care delivery, and review in one connected system.

 

Faster, more consistent decision making

Guided workflows and clear status tracking reduce delays and improve consistency across teams.

 

Strong audit and compliance tracking

Every action is recorded, timestamped, and fully traceable — supporting defensible decision making.

 

Structured DST assessments

Improve quality and consistency with guided assessment workflows and structured data capture.

 

Real-time reporting and oversight

Operational and strategic dashboards provide clear insight for teams and ICB leadership.

 

Configurable to local processes

Adapt workflows to reflect local ICB requirements without the need for complex development.

 

Modern, user-friendly design

A simpler, more intuitive experience compared to legacy systems — reducing training time and improving adoption.

Improve performance across your Continuing Care service

QA360 NHS Services is designed to reduce pressure on teams, improve visibility, and support better decision making across services.

Reduce administrative workload and duplication

Speed up CHC processes and decision timelines

Improve visibility across cases and caseloads

Increase consistency in DST assessments and outcomes

Strengthen audit trails and compliance

Improve reporting for ICB oversight and performance management

Gain better control and visibility of PHB spend

Enable teams to focus on delivering care rather than managing systems

Everything you need to manage Continuing Care services

Supports the full lifecycle of Continuing Care — from referral and assessment through to ongoing care, funding, and review — all within a single, connected system.

Continuing Healthcare (CHC) management

All Age Continuing Care (AACC) workflows

Checklists and referral management

Decision Support Tools (DST) and assessments

End-to-end case management

Reviews and reassessments

Panel management and decision tracking

Personal Health Budget (PHB) management

PHB finance tracking and spend oversight

Provider management and placements

Workflow and task management

Document management

Reporting and dashboards

Full audit and compliance tracking

SPINE Interface Validating Data

All Age Continuing Care Data Set Reporting

Proven in NHS environments
QA360 NHS Services has been developed and delivered within real NHS Continuing Care environments.

It is designed in collaboration with commissioners, operational teams, and clinicians — ensuring it reflects real-world processes and supports the demands of modern ICBs.

With a strong focus on usability, auditability, and performance, QA360 provides a modern, flexible alternative to legacy systems.
See how QA360 can support your Continuing Care service
Enquire to see how QA360 can help you improve visibility, reduce admin, and deliver more efficient, consistent CHC and AACC services.
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